Refund and Returns Policy

Return Policy;

• You can return or replace your purchases within 14 days of delivery.

• The product must be unused and undamaged, in the same condition as you received it.

• All original packaging, price tags, labels, freebies, and accessories must be included.

Non-Returnable Items;

• Used or installed consumable items

• Fragile items

• Hygiene-related items (underwear, socks, swimwear, beauty products, and fragrances)

• Books

Return Process;

• To start a return, contact customer service via WhatsApp at +96898258050 or email at info@omade.store.

• You are responsible for all shipping costs for both the initial and return shipments.

• We do not cover any taxes, customs duties, or other financial charges imposed by your country.

Refund Policy;

• Credit Card Payments: Refunds will be returned to your credit card within 6 days of us receiving the returned item at our warehouse.

• Cash on Delivery (COD) Payments: Refunds will be issued as a store credit or coupon within 6 days of us receiving the returned item at our warehouse.

Need help?

Contact us +96898258050 or email at info@omade.store for questions related to refunds and returns.